Guest Directory

Welcome to Best Western Leicester Oadby. We hope you enjoy a comfortable and relaxing stay. This guide provides important information about your room, the hotel, and services available during your visit. Please take a moment to read it.

Reception & Telephone Guidance

Reception: Available 24 hours a day, 7 days a week for assistance.
Phone: 0116 298 3667

Note: Rooms do not have telephones. Please use your mobile phone or ask reception to place a call on your behalf.

Making Calls Using Your Mobile

UK Numbers:

• Dial the area code + local number.

• Example: Leicester number 0116 123 4567

  • 0116 → area code (Leicester)

  • 123 4567 → local number

• Complete dialling: 0116 123 4567

International Numbers:

• Dial + followed by country code, area code, and local number.

• Example: New York, USA (212 555 1234)

  • +1 → country code (USA)

  • 212 → area code (New York)

  • 555 1234 → local number

• Complete dialling: +1 212 555 1234

• Reception can assist with placing international calls if needed.

Emergency Numbers

• Police / Fire / Ambulance (UK emergency): 999

• NHS Non-Emergency Medical Assistance: 111

Reception can assist with urgent calls if needed.

Showering

Please close the bathroom door while using the shower. Alarms are sensitive to steam and may trigger a full hotel evacuation.

Breakfast

Continental Breakfast:

• Weekdays: 6:30 am – 9:30 am

• Weekends & Public Holidays: 7:00 am – 10:00 am

Early Express Breakfast: Available on request, please ask reception.

Drinks & Snacks: A selection of bottled water and snacks is available for purchase at reception 24 hours a day.

Electrical Equipment & TV

• All electricity in your room, including the lights, is activated by your key card. Insert your key card into the slot upon entering to power the room.

• To access TV channels, press the GUIDE button on your remote.

Sustainability

• If you prefer to opt out of room cleaning, display the “Privacy Please” sign.

• For additional items or services, contact reception.

Portable Fans

Electric fans are available on request. Contact reception to have one delivered to your room.

Internet Access / Computer Use

• Complimentary high-speed Wi-Fi is available throughout the hotel.

• Password: Provided on your room key card

• For connection issues, contact reception.

Safety Deposit Box

Secure storage for valuables is available. Please ask reception for assistance.

Smoking Policy

• Smoking and vaping are prohibited anywhere inside the hotel, including bedrooms.

• Designated smoking areas are outside the main entrance.

• A minimum £100 cleaning charge applies if smoking or vaping occurs in your room.

Additional Requirements

Please contact reception for:

• Extra blankets, pillows, towels, face cloths

• Replenishment of coffee, tea, sugar, milk

• Electrical adapters, phone chargers, extension leads (limited availability)

• Complimentary toiletries: sanitary items, soap, sewing kit, shower cap, comb, shaving kit, dental kit

• Laundry bags are available on request

Iron & Ironing Board

Ironing facilities are available on request. Reception will deliver them to your room.

Photocopying / Printing / Fax

Services are available 24 hours a day at reception. Charges may apply.

Luggage Assistance / Storage

Available 24 hours a day. You may leave luggage at reception for collection later the same day.

Departure

• • Standard Check-out: 11:00 am

  • Late Check-out: Available on request (charges may apply)

  • Express Check-out: Ask reception if leaving early

Payment Methods

We accept:

• • Visa

  • MasterCard

  • American Express

  • Maestro

Cash is not accepted.